Terms and Conditions

Welcome to Doruk Silver Jewelry! These Terms and Conditions govern your use of our website and the purchase of handmade jewelry with gemstones made from 925 sterling silver. By accessing or using our website, you agree to comply with these Terms and Conditions. Please read them carefully.

• Product Information: 1.1. Our website showcases a wide range of handmade jewelry made from 925 sterling silver, featuring various gemstones. 1.2. We strive to provide accurate product descriptions, including details about the materials used, gemstone information, and measurements. However, please note that slight variations may occur due to the handmade nature of our jewelry and natural variations in gemstones.

• Ordering and Purchase: 2.1. By placing an order on our website, you are offering to purchase the selected item(s) at the stated price, including any applicable taxes and shipping charges. 2.2. We reserve the right to accept or reject your order at our discretion. In the event that we are unable to fulfill your order, we will notify you and provide a refund if necessary. 2.3. Prices are subject to change without prior notice, but such changes will not affect orders that have already been accepted. 2.4. We accept various payment methods as specified on our website. All payments are securely processed, and your financial information will be treated with utmost confidentiality.

• Shipping and Delivery: 3.1. We offer worldwide shipping to the address provided by you during the checkout process. Please ensure the accuracy of the shipping information you provide. 3.2. Shipping times may vary depending on your location and the selected shipping method. We strive to process and dispatch orders promptly, but please note that delays may occur due to unforeseen circumstances. 3.3. Any customs duties, taxes, or additional charges imposed by your country's authorities are your responsibility.

• Returns and Exchanges: 4.1. We want you to be satisfied with your purchase. If, for any reason, you are not completely happy with your order, please contact us within 14 days of receiving the item(s) to initiate a return or exchange. 4.2. Returned items must be in their original condition, unworn, and undamaged. We reserve the right to refuse returns that do not meet these criteria. 4.3. You will be responsible for return shipping costs, except in cases where the item received was damaged or defective. 4.4. Refunds will be issued using the original payment method, once we have received and inspected the returned item(s).

• Intellectual Property: 5.1. All content on our website, including product images, descriptions, and logos, are the property of Doruk Silver Jewelry and are protected by copyright and other intellectual property laws. 5.2. You may not reproduce, modify, distribute, or use any of our copyrighted materials without our prior written consent.

• Privacy: 6.1. We respect your privacy and handle your personal information in accordance with our Privacy Policy. Please review our Privacy Policy to understand how we collect, use, and protect your information.

• Limitation of Liability: 7.1. We strive to provide accurate and reliable information on our website. However, we do not guarantee that the content will be error-free, complete, or up-to-date at all times. 7.2. To the maximum extent permitted by law, Doruk Silver Jewelry and its affiliates shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use or inability to use our website or products.

By using our website and purchasing our products, you acknowledge that you have read, understood, and agreed to these Terms and Conditions. If you have any questions or concerns, please contact us for further assistance.